Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective.

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  • Additional Information
    • Subject Terms:
    • NAICS/Industry Codes:
      519120 Libraries and Archives
      519122 Archives
      622110 General Medical and Surgical Hospitals
      622111 General (except paediatric) hospitals
      541612 Human Resources Consulting Services
      923130 Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs)
    • Abstract:
      Objective: This study examined strategic human resource management (SHRM) activities in two case hospitals relative to their approach to greenfield site success. Methods: A comparative case study analysis approach was used, with documents sourced from public, open-access sites. The theoretical framework of crisis management theory's (CMT) proactive management and open communication channels was used to examine the documents, which were annual reports addressing both hospitals' first year of performance, union publications and transcripts of relevant parliamentary inquiries. Results: The hospital that effectively used CMT in its first 12 months was demonstratively more 'successful' than the hospital that reported to not have effectively used CMT. 'Success' in this project was articulated as the hospital's ability to consolidate operations, without ongoing negative media attention, after 12 months. Conclusion: This study provided an identification of how the use of CMT in a hospital's greenfield stage can increase the hospital's chances of 'success'. What is known about the topic?: Journal and media articles illustrated a gap in greenfield human resource management (HRM) regarding successful consolidation, especially the healthcare context. Although manufacturing firms are addressed in academic literature in a greenfield context, there is a lack of knowledge concerning successful greenfield HRM in a healthcare context. What does this paper add?: This study is among the first to identify the role of CMT in successful greenfield site establishment by identifying its presence in management activities. What are the implications for practitioners?: The findings of this study suggest a potential link between the implementation of CMT and greenfield site success. This could allow future greenfield healthcare sites to operate with less cost and risk. The lack of stakeholder participation in the present study limits the applicability of its findings. However, archival document analysis provides a strong foundation for future studies. [ABSTRACT FROM AUTHOR]
    • Abstract:
      Copyright of Australian Health Review is the property of CSIRO Publishing and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
    • Author Affiliations:
      1La Trobe Business School, La Trobe University, Plenty Road and Kingsbury Drive, Bundoora, Melbourne, Vic. 3086, Australia.
      2RMIT School of Business, RMIT, 124 La Trobe Street, Melbourne, Vic. 3000, Australia.
    • ISSN:
      0156-5788
    • Accession Number:
      10.1071/AH17160
    • Accession Number:
      135718389
  • Citations
    • ABNT:
      KENDRICK, M. I. et al. Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective. Australian Health Review, [s. l.], v. 43, n. 2, p. 157–164, 2019. Disponível em: . Acesso em: 21 set. 2019.
    • AMA:
      Kendrick MI, Bartram T, Cavanagh J, Burgess J. Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective. Australian Health Review. 2019;43(2):157-164. doi:10.1071/AH17160.
    • APA:
      Kendrick, M. I., Bartram, T., Cavanagh, J., & Burgess, J. (2019). Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective. Australian Health Review, 43(2), 157–164. https://doi.org/10.1071/AH17160
    • Chicago/Turabian: Author-Date:
      Kendrick, Madeleine Iris, Timothy Bartram, Jillian Cavanagh, and John Burgess. 2019. “Role of Strategic Human Resource Management in Crisis Management in Australian Greenfield Hospital Sites: A Crisis Management Theory Perspective.” Australian Health Review 43 (2): 157–64. doi:10.1071/AH17160.
    • Harvard:
      Kendrick, M. I. et al. (2019) ‘Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective’, Australian Health Review, 43(2), pp. 157–164. doi: 10.1071/AH17160.
    • Harvard: Australian:
      Kendrick, MI, Bartram, T, Cavanagh, J & Burgess, J 2019, ‘Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective’, Australian Health Review, vol. 43, no. 2, pp. 157–164, viewed 21 September 2019, .
    • MLA:
      Kendrick, Madeleine Iris, et al. “Role of Strategic Human Resource Management in Crisis Management in Australian Greenfield Hospital Sites: A Crisis Management Theory Perspective.” Australian Health Review, vol. 43, no. 2, Mar. 2019, pp. 157–164. EBSCOhost, doi:10.1071/AH17160.
    • Chicago/Turabian: Humanities:
      Kendrick, Madeleine Iris, Timothy Bartram, Jillian Cavanagh, and John Burgess. “Role of Strategic Human Resource Management in Crisis Management in Australian Greenfield Hospital Sites: A Crisis Management Theory Perspective.” Australian Health Review 43, no. 2 (March 2019): 157–64. doi:10.1071/AH17160.
    • Vancouver/ICMJE:
      Kendrick MI, Bartram T, Cavanagh J, Burgess J. Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective. Australian Health Review [Internet]. 2019 Mar [cited 2019 Sep 21];43(2):157–64. Available from: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=asn&AN=135718389&custid=s8280428