Public administration develops and develops instruments to increase its capacity for more effective exercise of member states. This effectiveness must be based on observance of the legal principles where actions, decisions and steps are taken in accordance with the law. In this respect, the key will be to put down the flow of humanistic management, which in its science returns extremely strong attention to any man, in this case administrative work of the public administration. The law is designed to be friendly and, most importantly, understandable for all its recipients. This article is devoted to the role of humanist management, which in a very visible way influences the way services are offered, influencing the quality of their services. The review uses a literature review in accordance with humanistic principles, with the purpose of selecting a studio and organization.