ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company

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  • Source:
    Information Systems Education Journal, v16 n2 p11-17 Apr 2018. 7 pp.
  • Language:
    English
  • Publication Type:
    Journal Articles; Reports - Descriptive
  • Additional Information
    • Author(s):
    • Availability:
      Full Text from ERIC Available online: https://eric.ed.gov/contentdelivery/servlet/ERICServlet?accno=EJ1176541
      Information Systems and Computing Academic Professionals. Box 488, Wrightsville Beach, NC 28480. e-mail: publisher@isedj.org; Web site: http://isedj.org
    • Peer Reviewed:
      Y
    • ISSN:
      1545-679X
    • Subject Terms:
    • Subject Terms:
    • Abstract:
      Advanced Competition Simulations (ACS), a massive multiplayer online (MMO) strategy gaming company, has petabytes of customer data at their data center in Brentwood, Tennessee that could assist executives with decision making, but they currently do not have business intelligence software or a business intelligence and analytics (BIA) team. As is the case with most companies that want a new capability, they must decide if they want to hire a team internally or outsource this to a vendor. This decision was not taken lightly by ACS, but ultimately the business intelligence and analytics team was formed. Once the team was formed, the project to bring BIA to ACS gets off to a rough start when the team does not agree with the project manager choice. There are further setbacks when the data needs to be cleaned and the vendor refuses to help. Finally, the CEO of ACS questions his decision to rush the project when their data center has power failures during the data migration phase and he is reminded that the BIA project was moved ahead of the disaster recovery project. Bringing business intelligence and analytics to ACS proves to be much more difficult than they anticipated.
    • Abstract:
      As Provided
    • Number of References:
      12
    • Physical Description:
      7
    • Journal Code:
      SEP2018
    • Publication Date:
      2018
    • Accession Number:
      EJ1176541
  • Citations
    • ABNT:
      CHRISTIAN, N. et al. ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company. Information Systems Education Journal, [s. l.], v. 16, n. 2, p. 11–17, 2018. Disponível em: . Acesso em: 23 jul. 2019.
    • AMA:
      Christian N, Akujobi I, Saha M, Korzaan M. ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company. Information Systems Education Journal. 2018;16(2):11-17. http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1176541&custid=s8280428. Accessed July 23, 2019.
    • APA:
      Christian, N., Akujobi, I., Saha, M., & Korzaan, M. (2018). ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company. Information Systems Education Journal, 16(2), 11–17. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1176541&custid=s8280428
    • Chicago/Turabian: Author-Date:
      Christian, Nicholas, Innocent Akujobi, Munmun Saha, and Melinda Korzaan. 2018. “ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company.” Information Systems Education Journal 16 (2): 11–17. http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1176541&custid=s8280428.
    • Harvard:
      Christian, N. et al. (2018) ‘ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company’, Information Systems Education Journal, 16(2), pp. 11–17. Available at: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1176541&custid=s8280428 (Accessed: 23 July 2019).
    • Harvard: Australian:
      Christian, N, Akujobi, I, Saha, M & Korzaan, M 2018, ‘ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company’, Information Systems Education Journal, vol. 16, no. 2, pp. 11–17, viewed 23 July 2019, .
    • MLA:
      Christian, Nicholas, et al. “ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company.” Information Systems Education Journal, vol. 16, no. 2, Apr. 2018, pp. 11–17. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1176541&custid=s8280428.
    • Chicago/Turabian: Humanities:
      Christian, Nicholas, Innocent Akujobi, Munmun Saha, and Melinda Korzaan. “ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company.” Information Systems Education Journal 16, no. 2 (April 1, 2018): 11–17. http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1176541&custid=s8280428.
    • Vancouver/ICMJE:
      Christian N, Akujobi I, Saha M, Korzaan M. ACS: Bringing Business Intelligence and Analytics to a Massive Multiplayer Online Gaming Company. Information Systems Education Journal [Internet]. 2018 Apr 1 [cited 2019 Jul 23];16(2):11–7. Available from: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1176541&custid=s8280428