Business Process Outsourcing : The Competitive Advantage

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  • Additional Information
    • Publication Type:
      eBook.
    • Abstract:
      Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage. This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative. Each chapter features a case study, insight from a practitioner, focus on how BPO affects people, and ethical considerations. • Discusses both the how and why of business process outsourcing with a straightforward'how to'approach. • Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. • Empowers businesses of all sizes to take advantage of this all-encompassing business revolution.
    • Subject Terms:
    • Subject Terms:
    • Related ISBNs:
      9780471655770. 9780471700975.
    • Accession Number:
      57394352
    • Accession Number:
      124376
    • Publication Information:
      Print/Save 60 pages
      Copy/Paste Restricted
  • Citations
    • ABNT:
      CLICK, R. L.; DUENING, T. N. Business Process Outsourcing : The Competitive Advantage. Hoboken, N.J.: Wiley, 2005. Disponível em: . Acesso em: 23 ago. 2019.
    • AMA:
      Click RL, Duening TN. Business Process Outsourcing : The Competitive Advantage. Hoboken, N.J.: Wiley; 2005. http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=nlebk&AN=124376&custid=s8280428. Accessed August 23, 2019.
    • APA:
      Click, R. L., & Duening, T. N. (2005). Business Process Outsourcing : The Competitive Advantage. Hoboken, N.J.: Wiley. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=nlebk&AN=124376&custid=s8280428
    • Chicago/Turabian: Author-Date:
      Click, Rick L., and Thomas N. Duening. 2005. Business Process Outsourcing : The Competitive Advantage. Hoboken, N.J.: Wiley. http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=nlebk&AN=124376&custid=s8280428.
    • Harvard:
      Click, R. L. and Duening, T. N. (2005) Business Process Outsourcing : The Competitive Advantage. Hoboken, N.J.: Wiley. Available at: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=nlebk&AN=124376&custid=s8280428 (Accessed: 23 August 2019).
    • Harvard: Australian:
      Click, RL & Duening, TN 2005, Business Process Outsourcing : The Competitive Advantage, Wiley, Hoboken, N.J., viewed 23 August 2019, .
    • MLA:
      Click, Rick L., and Thomas N. Duening. Business Process Outsourcing : The Competitive Advantage. Wiley, 2005. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=nlebk&AN=124376&custid=s8280428.
    • Chicago/Turabian: Humanities:
      Click, Rick L., and Thomas N. Duening. Business Process Outsourcing : The Competitive Advantage. Hoboken, N.J.: Wiley, 2005. http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=nlebk&AN=124376&custid=s8280428.
    • Vancouver/ICMJE:
      Click RL, Duening TN. Business Process Outsourcing : The Competitive Advantage [Internet]. Hoboken, N.J.: Wiley; 2005 [cited 2019 Aug 23]. Available from: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=nlebk&AN=124376&custid=s8280428