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Academic Journal

Towards a new model for SME self-assessment: a Brazilian empirical study

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 13 April

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Academic Journal

Reference models and competitiveness: an empirical test of the management excellence model (MEG) in Brazilian companies

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 23 February 2018,

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Academic Journal

On the meaning and use of excellence in the operations literature: a systematic review

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 7 February

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Academic Journal

Business excellence measurement: a literature analysis (1990–2016)

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 1 August

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Academic Journal

Design and blueprinting for total quality management implementation in service organisations

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 3 August 2015,

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Academic Journal

Assessment and cultivation of total quality management organisational culture – an empirical investigation

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 1 February 2015,

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Academic Journal

Building business excellence through psychological capital

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 9 October 2014,

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Academic Journal

Slovenian national excellence award and total quality management deployment in Slovenian companies

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, June 2014,

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Academic Journal

Accountable business performance measurement for Sustainable Business Excellence

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, July/August 2004,

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Academic Journal

Helping the Kiwi to fly: Creating world-class organizations in New Zealand through a benchmarking initiative

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, July/August 2004,

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