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Academic Journal

The impact of socially responsible management standards on the business success of an organisation

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 29 April 2018,

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Academic Journal

Reference models and competitiveness: an empirical test of the management excellence model (MEG) in Brazilian companies

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 23 February 2018,

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Academic Journal

On the meaning and use of excellence in the operations literature: a systematic review

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 7 February

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Academic Journal

Linking customer satisfaction with financial performance: an empirical study of Scandinavian banks

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 2018)

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Academic Journal

Exploring business model innovation for sustainability: an investigation of two product-service systems

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 28 April

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Academic Journal

A corporate social responsibility (CSR) model – a QFD-based approach

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 20

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Academic Journal

Prioritising marketing activities in different types of marketing functions

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 19 September 2017,

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Academic Journal

Business excellence measurement: a literature analysis (1990–2016)

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 1 August

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Academic Journal

Role of decoupling point in examining manufacturing flexibility: an empirical study for different business strategies

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 28 July

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Academic Journal

Proposing a new modus operandi for sustainable business excellence: the case of Greek hospitality industry

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 14 April

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