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Academic Journal

Knowledge-based intellectual structure of research in business excellence (1995–2015)

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 5 May

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Academic Journal

The impact of socially responsible management standards on the business success of an organisation

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 29 April 2018,

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Academic Journal

Towards a new model for SME self-assessment: a Brazilian empirical study

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 13 April

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Academic Journal

Exploring business model innovation for sustainability: an investigation of two product-service systems

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 28 April

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Academic Journal

Reference models and competitiveness: an empirical test of the management excellence model (MEG) in Brazilian companies

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 23 February 2018,

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Academic Journal

On the meaning and use of excellence in the operations literature: a systematic review

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 7 February

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Academic Journal

Linking customer satisfaction with financial performance: an empirical study of Scandinavian banks

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 2018)

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Academic Journal

A corporate social responsibility (CSR) model – a QFD-based approach

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, In Press, 20

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Academic Journal

Prioritising marketing activities in different types of marketing functions

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 19 September 2017,

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Academic Journal

Teaching principles and fundamentals of business excellence to undergraduate students through a game

  • Source: In: Total Quality Management and Business Excellence. (Total Quality Management and Business Excellence, 3 May 2016,

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