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Measuring chain performance beyond supplier-buyer relationships in agri-food chains

Subjects: IMPACT; COMMITMENT; RELATIONSHIP QUALITY

  • Source: Supply Chain Management : an International Journal, 24(4)SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL

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Smile for a while:The effect of employee-displayed smiling on customer affect and satisfaction

Subjects: Psykologi; Field study; Emotional contagion

  • Source: Otterbring, T 2017, ' Smile for a while : The effect of employee-displayed smiling on customer affect and satisfaction ', Journal of Service Management, vol. 28, no. 2, pp. 284-304 .

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  • 1-10 of  10 results for ""business""