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Academic Journal

Research on using Six Sigma management to improve bank customer satisfaction

Subjects: Bank; Six Sigma management; Customer satisfaction

  • Source: International Journal of Quality Innovation, Vol 5, Iss 1, Pp 1-14 (2019)

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Academic Journal

Adoption of information and communication technologies and dominant management orientation in organisations.

Subjects: *MANAGEMENT; *BUSINESS; *CONFIDENCE intervalsSERBIA

  • Source: Behaviour & Information Technology. May2012, Vol. 31 Issue 5, p509-523. 15p. 5 Charts, 1 Graph.

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