A NEW TREATMENT OF QUALITY OF GOODS AND SERVICES IN THE CONDITIONS OF THE KNOWLEDGE ECONOMY: OPPOSITION OF TRADITIONS AND INNOVATIONS

• Authors : Elena G. Popkova

Subjects: quality; goods and services; knowledge economy

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 329-346 (2020)

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EFFICIENCY ASSESSMENT OF MUNICIPAL COURTS IN FEDERATION OF BOSNIA AND HERZEGOVINA USING DATA ENVELOPMENT ANALYSIS

• Authors : Hadis Bajrić; Edin Kadrić

Subjects: efficiency assessment; dea model; municipal courts

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 347-368 (2020)

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MARKETING MANAGEMENT OF EDUCATION QUALITY IN THE PROCESS OF UNIVERSITY REORGANIZATION IN INDUSTRY 4.0: GOALS OF APPLICATION AND NEW TOOLS

• Authors : Elena A. Bratukhina; Elena A. Lysova; Irina P. Lapteva

Subjects: marketing activities; reorganization of university; regional flagship universities

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 369-386 (2020)

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LEADERSHIP STYLES IN MEDIATING THE RELATIONSHIP BETWEEN QUALITY OF WORK LIFE AND EMPLOYEE COMMITMENT

• Authors : T S Nanjundeswaraswamy; D R Swamy; P Nagesh

Subjects: quality of work life; employee commitment; leadership styles

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 387-412 (2020)

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ACHIEVING QUALITY IN INTERPERSONAL COMMUNICATION: A 'NEWPARADIGMATIC' MODEL OF EDUCATION AGAINST NARCISSISM

• Authors : Marta BogusławskaTafelska; Alina-Andreea Dragoescu Urlica; Natalia Malenko

Subjects: english as a foreign language; quality; empathy

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 413-420 (2020)

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QUALITY MANAGEMENT PRACTICES IN OIL AND GAS INDUSTRY

• Authors : Rashmi Srinivas; D R Swamy; T S Nanjundeswaraswamy

Subjects: oil and gas sector; exploratory factor analysis; confirmatory factor analysis

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 421-438 (2020)

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THE ROLE OF TOTAL QUALITY MANAGEMENT PRACTICES ON OPERATIONAL PERFORMANCE OF THE SERVICE INDUSTRY

• Authors : Rao Aamir Khan; Adnan Mirza; Muhammad Khushnood

Subjects: quality management; operational performance; tqm culture

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 439-454 (2020)

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MODERN SYSTEMWIDE PROCESSES OF QUALITY MANAGEMENT IN AGRICULTURAL TENURE AT THE REGIONAL LEVEL

• Authors : Elena V. Sofiina

Subjects: auality control; product quality; agriculture

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 455-470 (2020)

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REDUCING DELAYS IN THE OPERATION PLAN OF A HOSPITAL: THE DIRECT OBSERVATION APPROACH

• Authors : Anna Skowrońska-Szmer; Violetta Węgrzyn

Subjects: working day snapshot; optimization of activities; time management

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 471-486 (2020)

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DEVELOPMENT AND SELECTION OF HYBRID DISPATCHING RULE FOR DYNAMIC JOB SHOP SCHEDULING USING MULTI-CRITERIA DECISION MAKING ANALYSIS (MCDMA)

• Authors : M Thenarasu; K Rameshkumar; S P Anbuudayasankar

Subjects: job shop; mcdma; priority dispatching rule (pdr)

• Source: International Journal for Quality Research, Vol 14, Iss 2, Pp 487-504 (2020)

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