Library Services Catalogue
AU Library Services Catalogue
All AU Library requests, procedures, and processes are automated and accessible via Students Information Service Portal
The Library Services Catalogue lists all user-facing services in the Library. Each section contains a service description with details of who can avail of the service.
General help with Library services is available from the Ask A Librarian Service.
- Book Lending
Service Description: Students and Staff of Ajman University can borrow materials for use outside the library. Other registered users may have borrowing rights. Most items borrowed are books. Detailed items and conditions specify how many items can be borrowed by each type of user, and for how long. Items in heavy demand or in particular formats may be offered to lend for shorter periods than other items. Items must be returned by the time specified, or be renewed if that is allowable. Items not returned on time will usually incur a fine. Items on loan but requested by other users must usually be returned to the library.
Who can avail of the service? Ajman University students, faculty, and staff, with lesser degrees of access for other fully registered borrowers.
- Document Delivery
Service Description: Graduate Students, faculty, and Staff of Ajman University can request books, theses, articles and other media that are not stocked or already made available electronically by the University Library Service. Only fully registered faculty, staff, and students of the University may use the Document Delivery service.
The service offers our borrowers access to a collection of materials - books, articles and other items - that is much wider than the collection of Ajman University Library. This will particularly benefit research and more advanced study. Requests can be made at any time via online form. These requests are processed as soon as possible during normal library opening hours. The length of time it takes for requests to be fulfilled depends on the external body supplying the material to us.
There are limits on the number of requests that can be made by each borrower each week. Some items - books or theses - may have restrictions placed on their use because of their rarity, value or because of copyright issues - i.e. borrowers may only be allowed to consult items within our library.
Who can avail of the service? Ajman University faculty, graduate students, and staff.
Service Description: The Library offers a growing collection of e-books (electronic books) covering a wide range of subject areas. The Library's databases provide access to over 351,184 full text e-books, reports and documents accessible via the Library Platform and titles are added continually in support of the University's teaching programs.
The service is available 24/7, except for system maintenance. Access is through the University Library’s Portal (EBSCO Stacks & EDS), directly from the Library Homepage, or via the Library Mobile APP Service.
Who can avail of the service? Current University students, faculty, staff, and other authorized affiliates. All Ajman University students, faculty, and staff issued with an ID and network password, which is used to access the online resources, both on and off campus.
- Electronic Databases
Service Description: Access to over 400 subject-based databases covering bibliographic and full-text sources. Accessible to all registered members of the University via an alphabetic listing from the Library Homepage or through the University Library’s Portal.
Facilitates access to electronic information resources available through the University Library. Service available 24/7, except for system maintenance. Access through the University Portal (EBSCO Stacks & EDS), directly from the Library Homepage (Databases page), or via the Library Mobile APP Service.
Our responsibility includes the acquisition of materials in accordance with Ajman Library’s Collection Development and Management Policy.
Who can avail of the service? Current University students, faculty, staff and other authorized affiliates. All AU students, faculty, and staff are issued with an ID and network password, which is used to access the online resources, both on and off campus.
- Electronic Journals
Service Description: Access to over 20,000 unique full-text journals, almost all are provided through University Library subscriptions. Accessible to all registered members of the University via a searchable database of titles from the Library Homepage.
Facilitates access to full-text electronic information resources available through the University Library. Service available 24/7, except for system maintenance. Access through the University Library Portal (EBSCO Stacks & EDS), directly from the Library Homepage (Databases Link) or via the Library Mobile APP Service.
Our responsibility includes the acquisition of materials in accordance with AU Library’s Collection Development and Management Policy.
Who can avail of the service? Current University students, faculty, staff and other authorized affiliates. All AU’s students, faculty, and staff are issued with an ID and network password which is used to access the online resources, both on and off campus.
- Information Desk / Enquiry Service
Service Description: This service provides information and assistance for all AU’s students, faculty, and staff on issues relating to Library issues. This point-of-contact service is physically available in each Library, and provides support by telephone and emails as well.
Service provides immediate help for Library users to enable them to fully exploit the information resources within our Libraries. Enquiries that cannot be resolved immediately by the staff member of the Information Desk can be referred to the correct member of staff in order to be fully resolved. The service is available at all times within Libraries during Library opening hours. Users can access this service by visiting the Information Desk in person, by email, or by telephone.
Staff members on the Information Desk can deal with almost all queries that arise, or can refer to another member of staff in the Library who can resolve the issue - but in the evening or weekends, some problems may need to be referred to weekday/daytime staff to resolve.
Who can avail of the service? AU’s students, faculty, and staff, and all community members and visitors. It is not necessary that users must be an AU student, faculty, or member of staff. Access to this service is available to other users of the Library.
- Information Literacy Skills Development Program
Service Description: Lecturer arranged classes to help students (both new and returning) make the most effective use of the full range of Library's information resources. These classes are pre-arranged by the lecturer during semester and are tailored to best meet the needs of students by agreement with the lecturer. The provision of these classes form part of a broader user education program to help students develop effective information skills. Depending on the facilities of the teaching room and the time available, the classes will include practical, hands-on exercises wherever possible.
Provides an overview to new students on what is offered by the Library, an awareness of the University's facilities and the help available in supporting them in their studies. While these sessions are standardized, they may be tailored to meet the particular needs of the students by arrangement with the lecturer.
Classes are delivered at a time and place which best meets the needs of the students and this includes delivery of classes in weekends and in the evening to support part-time students.
Arrangements for the delivery of these subject classes are made by the lecturer at appropriate times during the course to best meet the needs of the students.
- Online Catalogue
Service Description: Access to the bibliographic details on nearly 85,000 printed material held by the University Library. The Library Catalogue is freely searchable from the Library homepage by logging onto the University Library’s Portal or Blackboard Learn.
Facilitates access to details on what is available on the library shelves across each of the campuses and links to electronic books. Service available 24/7 except for system maintenance. Access/links to the Library Catalogue available from the Library website, through the University Portal (EBSCO Stacks & EDS) or via the Library Mobile APP Service.
Who can avail of the service? All AU’s current students, faculty, staff and other authorized researchers. Access is available on and off campus via any internet computer.
- Study Environments including a range of Individual and Group Study Facilities
Service Description: A fundamental part of the library service is the provision of study environments within our Libraries. Most of the places available will be in open study areas. Within each Library, there are distinct areas without desktop student PCs. Bookable group study rooms are also available and can be booked online at https://library.ajman.ac.ae/room-booking. Our responsibility covers the provision of these areas and the maintenance of conditions that are comfortable and conducive to study.
Who can avail of the service? AU’s students and faculty staff, and to a lesser degree AU’s staff.